Refund & Replacement Policy

Every NutriPull pack is personalized and assembled to order. Because our products are consumable supplements made specifically for you, we do not accept returns of opened or unopened packs.

Replacements

If your order arrives damaged, defective, incomplete, or incorrect, we will replace it free of charge. Contact us within 45 business days of delivery via the Contact page with your order number and a photo of the issue, and we will ship a replacement pack.

Lost Packages

If tracking shows your order as lost in transit, let us know and we will send a replacement at no cost.

Subscription Cancellations

You can pause or cancel your subscription anytime before the next billing date from your account. Cancellation stops future charges; the current billed shipment will still be delivered.

Refunds

Where a replacement is not possible, we may issue a refund to your original payment method at our discretion. Approved refunds are processed within 5–10 business days.